Contact Centre & Customer Experience Expo 2026

Contact Centre & Customer Experience Expo is a major European event for customer contact, service and experience professionals. Taking place at ExCeL London, it brings together contact centre leaders, technology providers and solution specialists covering AI, omnichannel communications, workforce performance and customer journey management.

The event combines a large supplier exhibition with seminars, panel discussions and live demonstrations, giving visitors an opportunity to benchmark solutions and explore new approaches to customer service and operational efficiency.